Microsoft faced a broad outage that prevented many users from accessing Outlook email and related services. The disruption began Thursday around 1 p.m. ET and persisted into Friday morning.
Microsoft’s Executive Vice President of Copilot, Agents, and Platform, Charles Lamanna, said on social media that the outage was not caused by malicious activity. He pledged to share more information as it became available.
Microsoft paused all deployments, shifted traffic off the affected infrastructure, and restarted servers to restore service, reporting early stabilization and capacity improvements. The company said it was seeing improvements in mailbox access and delayed email processing, though some intermittent issues may remain.
New York City’s Emergency Management Department warned residents that email delays and online service disruptions could affect communications with city agencies. The department advised users to call 311 for non‑emergency matters and 911 for emergencies.
Microsoft continued to monitor the situation and indicated that full recovery was ongoing. The outage remained a developing story as Microsoft worked to extend recovery actions across remaining infrastructure.
Source: 6abc.com
